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Welcome to Perennials Store (“we,” “our,” or “us”). Just as we nurture our drought-tolerant perennials and fragrant native plants with care, we’re committed to protecting your personal information with the same level of attention. This Privacy Policy explains how we collect, use, and safeguard your data when you visit plantsgear.com.

1. Information We Collect

Like selecting the perfect plant for your garden, we only gather information that helps us serve you better:

  • Personal Information: When you make a purchase, we collect your name, email, shipping address, and payment details (processed securely through our payment partners).
  • Garden Preferences: Information about your plant interests and purchase history to help us recommend suitable plants like our Proven Winners® collection.
  • Technical Data: IP address, browser type, and device information to ensure our website grows well in your digital garden.
  • Cookies: Small data files that help your browsing experience blossom, like remembering your cart items or regional plant availability.

2. How We Use Your Information

We use your data with the same care we give our container plants:

  • To process your orders and deliver your botanical treasures worldwide (excluding certain Asian and remote regions)
  • To provide personalized recommendations for drought-tolerant plants, fragrant species, or pollinator-friendly varieties
  • To improve our website and services, ensuring they’re as hardy as our evergreen collection
  • To communicate with you about orders, gardening tips, and seasonal offers (only if you opt-in)

3. Data Sharing & Disclosure

Like carefully pruning a hedge, we’re selective about sharing your information:

  • Service Providers: We work with trusted partners for payment processing (Visa, MasterCard, PayPal, JCB), shipping, and website maintenance.
  • Legal Requirements: We may disclose information if required by law, just as certain plants require specific growing conditions.
  • Business Transfers: In the event of a merger or acquisition, your information would be treated with the same care we give our native plant collection.

We never sell your personal information to third-party advertisers.

4. Data Storage & Security

We protect your data like we protect our plants during shipping:

  • Industry-standard encryption (SSL technology) for all transactions
  • Secure servers with limited access
  • Regular security audits
  • We don’t store sensitive payment information after processing

While we implement these measures, no digital transmission is 100% secure—just as even drought-tolerant plants need some care.

5. Your Rights

You have rights over your information, just as you have choices in your garden:

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate information
  • Deletion: Request removal of your data (subject to legal requirements)
  • Opt-Out: Unsubscribe from marketing communications
  • Restrict Processing: Limit how we use your data

To exercise these rights, contact us at [email protected].

6. Cookies & Tracking Technologies

Our website uses cookies like plants use sunlight—to help growth:

  • Essential Cookies: Necessary for basic functions like shopping cart
  • Performance Cookies: Help us improve the website
  • Functional Cookies: Remember your preferences
  • Marketing Cookies: Show relevant ads (with your consent)

You can manage cookies through your browser settings, though this may affect some features like our container plant configurator.

7. International Data Transfers

As we serve gardeners from Colorado Springs to Europe, your data may be transferred internationally. We ensure all transfers comply with applicable laws and are protected by appropriate safeguards.

8. Children’s Privacy

Our website is not designed for children under 16, just as some plants aren’t suitable for all gardens. We don’t knowingly collect children’s data.

9. Changes to This Policy

We may update this policy as our business grows. Significant changes will be communicated through our website or email (for opted-in customers).

10. Contact Us

Have questions about our privacy practices? Reach out to our team—we respond faster than a sprouting seed!

Email: [email protected]

Mail: 707 Berry Street, Colorado Springs, CO 80907, USA

Thank you for trusting Perennials Store with your gardening needs and personal information. Happy planting!